Support Center
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Frequently Asked Questions
How do I download my presets after purchase?
After completing your purchase, you'll receive an email confirmation with download links. You can also access your presets anytime by logging into your account and visiting the "Your Presets" section.
Are these presets compatible with my Fuji X100VI?
Yes! All our presets are specifically designed and optimized for the Fuji X100VI camera system. They work seamlessly with the camera's built-in preset functionality.
Can I use these presets for commercial work?
Absolutely! Once you purchase our presets, you're free to use them for both personal and commercial photography projects without any additional licensing fees.
What file formats do you provide?
We provide presets in the standard Fuji X100VI preset format, along with detailed PDF instructions for installation and usage.
Do you offer refunds?
Due to the digital nature of our products, we don't offer refunds after download. However, if you experience technical issues, please contact our support team and we'll help resolve any problems.
How do I install presets on my X100VI?
Each preset purchase includes a detailed PDF guide with step-by-step installation instructions. The process is simple and typically takes just a few minutes.
Response Times
Email Support
Typically within 24 hours
Order Issues
Priority response within 12 hours